Deshi Game Privacy Policy –
How we protect your information

This privacy policy for deshi game (deshigame.click) explains how we collect, store, and use your personal information. By creating an account on or using deshi game, you are considered to have agreed to this policy.

This policy applies to the Deshi Game website, mobile version, and any apps or services we offer. It is in effect whenever you access Deshi Game, play games, place bets, or contact Support.

This Privacy Policy is written in Bengali so that Deshi Game members can read and understand it easily. In the event of any legal dispute, the English version will take precedence.

Deshi Game does not collect data without reason. Every piece of information we hold serves a specific purpose:

• Account Management: An account cannot be created without a name, mobile number, and password. Without these, login, identity verification, and support cannot be provided.
• Payment Processing: Mobile banking details are required to process deposits and withdrawals. Transactions cannot be completed without them.
• Identity Verification (KYC): National ID details are used to verify that the account holder is 18 or older and that the identity provided is genuine.
• Anti-Money Laundering: For large transactions, data must be retained in compliance with international AML (Anti-Money Laundering) regulations.
• Platform Development: Which games members play most and when they are most active — this data helps deshi game improve its services.
• Security Assurance: Device and IP information is used to detect unusual logins or suspicious activity.

Deshi Game collects data solely for the purposes stated above. If data is ever needed for any other purpose, members will be informed in advance and their consent will be obtained.

Deshi game uses the information it collects for the following purposes:

Deshi Game may analyze your gaming history to send you relevant bonus offers. If you prefer not to receive such communications, you can turn off marketing messages from your account settings at any time.

Deshi game does not sell your data. However, limited information is shared with select third parties as necessary to operate the service:

• Payment Processor: We share the necessary information with mobile banking providers such as bKash and Nagad to process transactions. These providers maintain their own strict privacy policies.
• Game Providers: Gamer IDs and bet data are shared with studios such as Pragmatic Play and Evolution Gaming solely to run games. Personal identity details are never shared.
• Identity Verification Services: Approved third-party services are used in the KYC process. These providers are contractually bound to maintain strict confidentiality.
• Legal Authorities: Under Bangladeshi law, Deshi Game is required to share information with government authorities upon a lawful request. Where possible, the member will be notified in advance.

Deshi game's website uses cookies. A cookie is a small text file stored in your browser that helps improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these will prevent deshi game from functioning properly.
• Functional Cookies: To remember your preferred language and display settings. These can be disabled, though you will need to reapply your settings each time.
• Analytics Cookies: Used to understand which parts of the platform are most visited. This data is collected entirely anonymously.
• Marketing Cookies: To show relevant offers. You have the option to disable these cookies, and doing so will not affect your gaming experience.

You can manage cookies through your browser settings. However, disabling all cookies may prevent some features of Deshi Game from working properly. To change your cookie preferences, use the Cookie Settings option at the bottom of the page.

Deshi Game protects your data on two levels — technical and organizational. On the technical side, we use 256-bit SSL encryption, two-factor login verification, and encrypted databases. Organizationally, only authorized personnel have access to specific data.

How long data is retained depends on the type of information:

• Account Information: For as long as your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, in accordance with financial regulatory requirements.
• Gaming Log: Up to 3 years for dispute resolution.
• Support Contact: Up to 2 years after the issue is resolved.
• Marketing Consent: Deleted immediately upon withdrawal of consent.

As a Deshi Game member, you have a number of rights over your own data:

To exercise any of these rights, email support@deshigame.click or contact us via Live Chat. deshi game typically responds within 7 business days.

Deshi Game is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. Age verification is mandatory at registration and is confirmed through the KYC process.

If a minor's account is identified, deshi game will immediately close the account, delete any collected data, and arrange for any remaining balance to be returned to the appropriate person through the proper legal process.

If a parent or guardian believes their child is using deshi game, please contact support@deshigame.click. We will take prompt action.

Deshi game reserves the right to update this Privacy Policy as needed. Changes may be triggered by:

• New laws or regulatory guidelines coming into effect.
• Addition of new payment methods or technologies.
• Changes or expansion of platform services.
• Improving data protection standards.

For significant changes, deshi game will send a message to members' registered mobile numbers. For minor updates, the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any policy change will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please contact deshi game:

• Email: support@deshigame.click (responses are typically sent within 24 hours)
• Live Chat: Available 7 days a week, 24 hours a day.
• Please mention in the subject: Writing "privacy request" in your message will ensure it is routed to the right team quickly.

Deshi game takes your privacy seriously. If you are not satisfied with how a complaint has been handled, you retain the right to escalate it to the relevant authority.